Privacy Policy
Last updated: April 22, 2026
Who We Are
Breathe Radon Free Inc. ("we", "us", "our") is an Ontario-registered business providing radon testing and mitigation services in the Greater Toronto Area. This Privacy Policy explains how we handle personal information collected through our website and our services.
What Information We Collect
When you use our website:
- Name, email, phone number (when you submit a form or book)
- City and home information (size, floors, basement type) for quote generation
- IP address and browser data (via standard web analytics)
- Cookies for site functionality and analytics
When you become a customer:
- Full address of the property being serviced
- Payment information (processed through a third-party payment provider, not stored by us)
- Test results and mitigation records
How We Use Your Information
- To generate and deliver your quote
- To schedule and deliver our services
- To send you your test results and reports
- To respond to your inquiries
- To comply with legal and regulatory obligations (e.g., record retention for C-NRPP compliance)
- With your consent, to send you occasional follow-up or relevant updates
Who We Share Your Information With
- Service providers we use (e.g., email provider, payment processor, scheduling tool) under strict confidentiality
- Government and regulatory bodies when required by law
- We do not sell your information. Ever.
Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access the information we hold about you
- Correct inaccurate information
- Withdraw consent for future communications
- Request deletion of your information (subject to legal retention requirements)
To exercise any of these rights, email us at hello@breatheradonfree.ca.
How Long We Keep Information
- Lead inquiries (no sale): 24 months, then deleted
- Customer records: 7 years (CRA minimum)
- Test results: 7 years (C-NRPP requirement)
Security
We use industry-standard encryption for data in transit (HTTPS on our website, TLS for email). We store customer records in access-controlled systems. Third-party providers we use are vetted for their security practices.
Cookies
Our website uses cookies for basic functionality and analytics. You can disable cookies in your browser, though some features may not work correctly.
Children
Our services are intended for adult homeowners. We do not knowingly collect information from anyone under 18.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted with a new "Last updated" date.
Contact Us
Privacy questions: hello@breatheradonfree.ca